Frequently Asked Questions
How do I register?
Registering for an account is free and takes a few minutes. Please note that all
fields must be completed in order to register. Once you have registered, you can
log into the website. You will need to provide the following information:
- First name and Surname
- Company Name
- Mobile Number
- Landline Number
- Email Address
- Username (case sensitive)
- Password (case sensitive)
Once you have entered the information correctly CLICK 'Create Account' and you will
be able to log onto SMSPortal and test our services.
How do I Log in?
ENTER 'Username' and 'Password'. These are both case sensitive. CLICK 'Login' to
access your home page.
I registered. Now what?
To claim your 10 free credits, please do the following:
a) Go to our website, www.bulksmsportal.com
b) LOGIN with your username and password,
c) Once you have logged in, you will be able to test our services and send single
and bulk SMS's.
Are there any other costs involved to send SMS's?
There are no set-up fees, monthly fees or any other additional fees. We operate
on a prepaid basis. The credits that you buy will only expire in 12 months from
the purchase date. Users do not pay for replies. Only South African companies will pay VAT.
How do I buy credits?
We work on a prepaid basis. You can purchase credits online via Credit card, electronic
funds transfer(EFT) or bank deposit. Please see our purchase SMS page for more detailed
information.
How long does it take to deliver messages?
Messages are delivered within 15 seconds. Each user has the ability to send out
100 000 SMS's per hour through our gateway.
Do you provide status reports for the undelivered messages?
All messages will have a status report whether successfully delivered or not. To
view the reports, go to SMS sent report.
Do you support replies to SMS's?
Yes, recipients of messages that you send via our system can reply to your messages.
The reply messages will be posted to your replies inbox in your account. You can
also have replies forwarded to an email address or to a cell number if you want.
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